FAQ

FORTE FRAME COMPATIBILITY

What is the maximum tyre clearance?

The Forte frame's increased tyre clearance allows for up to 45C front & rear.

What size bottom bracket does it take?

BB30

What headset will fit?

A headset is included with all frame orders.

What size rotors should I run?

The Forte is designed to run with a 160mm front rotor and a 140mm rear.  The maximum size that you can run either front or rear is 160mm.

What size axles does the Forte use?

Front axle is a 15mm thru-axle while the rear is a 12mm thru-axle

What's included with a frame?

All frameset orders include frame, fork and headset.


ZERO FRAME COMPATIBILITY

What is the maximum tyre clearance?

The Zero frame allows for up to 30C front & rear.

What size bottom bracket does it take?

BB30

What headset will fit?

A headset is included with all frame orders.

What size rotors should I run?

The Zero is designed to run with a 160mm front rotor and a 140mm rear.  The maximum size that you can run either front or rear is 160mm.

What size axles does the Zero use?

Both front and rear axles use a 12mm thru-axle.

What's included with a frame?

All frameset orders include frame, fork and headset.

SIZING

What size frame do I need?

We would always recommend seeking advice from a bike fitting specialist prior to placing an order.  If you would like specific sizing guidance, please get in touch.

Can I order a custom size?

We don't offer custom sizing, however almost all riders should be able to find a suitable fit with our existing sizing.

PURCHASE QUERIES

Where can I see one of your frames/bikes?

We currently only sell directly through the website, however we do have a small number of demo bikes available.  Please contact us if you would like to arrange for a viewing or test ride near our London base.

How are orders shipped?

Frames and rolling chassis kits will be shipped by courier direct to you.  All shipping charges are included.

Do you ship internationally?

We are only able to ship to customers in the UK and some parts of Europe.

POST PURCHASE

Do you accept returns?

If you have an issue with your frame or rolling chassis, please contact us so we can discuss the best solution.

If you change your mind and wish to return a frame to us, we will offer a refund subject to its return in an unridden and unbuilt state.